FAQ's (Frequently Asked Questions about your Change of Address)

- Address Change US helps you to update your address with United Postal services. Address Change US automatically handles your USPS change of address as soon as you submit your move details and confirm payment. Within the members area and with your concierge, we also assist with dozens of other updates, from government services including the IRS, DMV, voter registration and veterans’ affairs, to private services such as cable/TV, insurance, banks, and credit cards.


Q2. Is your site secure?

When the COA request is made online, there is a $1.05 identity validation fee. When you enter your credit card or debit card number and billing address, we can electronically verify your card’s information with the issuing bank. If you prefer not to use your credit card, you can fill out PS Form 3575 acquired from your local Post Office.


Q. How long can one change of address last?

- Address Change US is completely secure and all customers database is saved in 2048-bit encription based secured server. We take all possible precautions to ensure security services. Only our expert and registered employees will have the access of your requested database to process change of address order.


Q3. How many days it will take for my mails to be forwarded?

- Once you finished your change of address process with Address Change US your mail forwarding can take upto 7 working days. That's why we recommended you to getting started upto 30 days earlier than your move.


Q4. Do your Address Change US work for business moves?

- Yes, We will process for business move. You just have to select "Business" as the move type in change of address form. Our employees are trained to assist you with your business move.


Q5. What to do if I made a mistake in change of address form?

- Mistakes can be happen anytime by anyone, So don't worry we assist you 24*7 with your move. If we have noticed any error in your move we will contact you for clarification. Even if address is submitted incorectoly, contact us and we will cancel your change of address move and resubmit it for free of cost. Ensuring you don't miss any mail.


Q6. Do you sell my personal information to others?

- We do not sell, rented or therwise compromised with third parties. However note that we only share customer information with other division of Address Change US with third parties only as described.


Q7. Why should I use Address Change US instead of the post office?

- There are many reasons that using Address Change US is far superior to doing a post office mail forward. The post office only forwards mail, not magazines and other services. Also, Address Change US comes with far more moving and address updating services than just the post office. With our services, you will save time, money and stress.


Q8. Can I get a refund?

- Yes. In the unfortunate case you are not satisfied with our services, you are entitled to a full or partial refund in accordance with our refund policy. Contact support or chat with your moving concierge to request a refund.